Refund Policy

Effective Date: [Insert Date]

At QuickRemote, we strive to provide the best possible service and customer experience. This Refund Policy outlines the terms and conditions under which refunds are processed for purchases made on our platform.

1. Trial Period

We offer a 7-day free trial to all new users of QuickRemote. During the trial period, you can explore the features of our application without any charges.

  • No charges during the trial: If you decide not to continue, simply cancel before the trial ends, and you will not be charged.
  • No Automatic billing: Subscriptions will not automatically renew after the trial period ends. Users can choose to manually renew their subscription if desired.

2. Refund Eligibility

Refunds are processed under the following conditions:

  • Technical Issues: If QuickRemote fails to deliver the promised functionality due to technical issues that cannot be resolved by our support team.
  • Accidental Purchases: Refund requests for accidental purchases must be submitted within 24 hours of the transaction.
  • Unauthorized Transactions: If you believe there has been unauthorized use of your payment method, please contact us immediately with proof of the transaction.

3. Non-Refundable Scenarios

Refunds will not be provided under the following circumstances:

  • Dissatisfaction after the trial period, unless a technical issue is identified.
  • Failure to meet system requirements or improper usage.
  • Subscriptions canceled after the billing cycle has begun.

4. Refund Request Process

To request a refund, follow these steps:

  1. Contact Us: Submit your refund request via email at  Quickremote@kumantech.in  or through our support form.
  2. Provide Required Information: Include the following details:
    • Name and email address associated with your account.
    • Order ID or transaction reference number.
    • Reason for the refund request.
  3. Review Process:
    • Refund requests are reviewed within 5 business days of submission.
    • If eligible, the refund will be processed within 7-10 business days to the original payment method.

5. Payment Gateway Compliance

We comply with payment gateway policies to ensure secure transactions and fair refunds:

  • Refunds are issued only to the original payment method used during the transaction.
  • Processing time for refunds may vary based on your payment provider’s policies.

6. Dispute Resolution

If you have any concerns about a refund, please contact us at Quickremote@kumantech.in. Our team is committed to resolving disputes amicably and promptly.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be effective immediately upon posting to our website.

For further questions about our Refund Policy, please reach out to our support team at [Insert Support Email or Phone].

Thank you for choosing QuickRemote!